Guest Experiences

“Pros:
​The Room: Stayed in the Executive Suite for 4 nights. It was spacious, pleasantly furnished, and clean.
​The View: The uninterrupted views of the Panchgani Hills from the large balcony were absolutely mesmerizing and the highlight of the stay.

​Cons:
​Service: The reception staff were unfortunately rude, arrogant, and highly unwelcoming. There was no complementary welcome drink. My room access was blocked at 09am on check-out day without any reason, without any regret from hotel staff. Hotel is using AI agent to send WhatsApp messages that was nothiing but automated tool or misleading and fooling the hotel quests. It really impacted the hospitality experience.
​Dining: The breakfast menu in the restaurant does not serve eggs (like omelets or fried eggs), which was disappointing.
Location & Safety: While it is a 20-minute walk to the Panchgani Market, walking there is unsafe. The road is narrow and completely misses a footpath/sidewalk, making it dangerous for pedestrians.

​Verdict: Great property and views, but the management desperately needs to train their front-desk team and review their breakfast options. If you stay here, plan to take a cab or drive into town rather than walking.”

11 June, 2026 - Verified review

“Location was best and the room was awesome and also the staff was helpful special thanks to rohit bhai and imran bhai at the reception who was very helpful and provided us with best service”

11 June, 2026 - Verified review

“Staff was very good at reception noman and imran BF was very good ????????????”

11 June, 2026 - Verified review

“It was a great experience. The food was delicious. The room service and hospitality were amazing. We also enjoyed the breathtaking view. The receptionist Noman was very helpful and cooperative as well. We look forward to coming back soon.”

11 June, 2026 - Verified review

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11 June, 2026 - Verified review

“A beautiful property located in the heart of Panchgani! I stayed here for 2 days for a staycation, and there was never a dull moment. Picturesque locations and property.
Overall, this is a fantastic place to unwind and spend quality time with family and friends, away from the hustle and bustle of city life. Highly recommended—10/10!”

10 June, 2026 - Verified review

“IT WAS AMAZING EXPERIENCE.BEST FOR FAMILY STAY IN PANCHGANI.MUST VISIT AND SPECIALLY THEIR VILLA HAVE AMAZING VIEWS.STAFF IF ALSO VERY CO OPERATIVE AND SPECIALLY GUY NAMED NOMAN WAS VERY HELPFUL”

10 June, 2026 - Verified review

“(Translated by Google) Had a wonderful stay, Noman Bhai, thank you ????

(Original)
Had wonderful stay , noman bhai thanku ????”

10 June, 2026 - Verified review

“Mr. Sanket assisted polity.”

10 June, 2026 - Verified review

“Sanket from front office is sooo nice person he assisted me very well”

10 June, 2026 - Verified review

“Loved the stay at hotel best hotel in town best service by sanket from front office”

10 June, 2026 - Verified review

“Best service provided by Sanket shivdavkar”

10 June, 2026 - Verified review