Guest Experiences

“Checkin: the ladies toilet was very very dirty. The reception opened up a room in the ground floor.
Amenities: no bathroom kit was provided. It took 4 hours to deliver it.
Room service: food is 5 star. Howver when we ordered for snacks ( reshmi kababs) i was told by a lady that my duty has finished and give a ring later. Very unprofessional and with a rude demeanour.
Checout: the trainee, a man with a french beard gave us a wrong amount and made us wait for half an hour. We had told the same person to keep our bills ready during our breakfast.He told us it will be done only when we bring all our luggage down. We felt very insulted.
The same very person said we have to pay rs 1000 more but inspite of our just one meal and details given, he was not able to produce the Rs 1000 bill. Also were charged for soda which we never took. Mr imran sorted out the matter.
No coincerage was provided to help us with our luggage at check out.
Room service: we had asked for soup, reshmi kababs and the main course. We had to waste four bif slices of naan as the room service could have simplt advised to take only one naan. Asl the strawbeery icecream served was without cream as advertised in the menu book. There was no replacement suggested and we had to go without a desert. No one asked whether we need anything more. Very very poor service when we are paying a substantial sum for our stay.
We are old customers and have been regularly visiting till 10 years ago and we have very good memories of this hotel. This time we wanted to relive the memories but it was met with rude beheaviour and inefficient service. We have decided not to come again.”

7 August, 2026 - Verified review

“Excellent customer service, beautifully decorated, warm ambience, just what a vacation calls for.”

6 August, 2026 - Verified review

“it was the best experience so far that I've been in Mahableshwar. the Rooms are with the best view and the hospitality is great”

4 August, 2026 - Verified review

“Great Hospitality by the Owner”

2 August, 2026 - Verified review

“Had good experience with hotel. Have really good food at reasonable cost and staff is very professional.”

2 August, 2026 - Verified review

“This was really as awesome express food was almost in galley”

31 July, 2026 - Verified review

“The only good thing about this hotel is the location and view from the valley view room. Otherwise very run down place. Rooms were terrible bathroom pathetic . Food also very average . Water dripping from ceiling in lobby . Don’t recommend anyone to go.”

28 July, 2026 - Verified review

“I had an absolutely wonderful experience during my stay at Ravine Hotel. The check-in process was smooth and efficient, and my room was spotless, spacious, and Valley View.

The location was perfect — close to major attractions yet peaceful enough for a relaxing night’s sleep. The breakfast buffet offered a great variety of fresh and delicious options, and the service throughout my stay was attentive without being intrusive.

What truly stood out was the staff’s attention to detail and willingness to go the extra mile.

I would gladly return and recommend Ravine Hotel to anyone looking for comfort, convenience, and exceptional hospitality.”

26 July, 2026 - Verified review

“Loved the experience, will highly recommend this place”

26 July, 2026 - Verified review

“I had an amazing stay... Beautiful view and really nice ambience ????????”

22 July, 2026 - Verified review

“Awesome weather with beautiful view ,Excellent hospitality and service throughout our stay. The property was well-maintained, the rooms were comfortable, and the staff ensured a smooth and pleasant experience. We appreciate the attention to detail and look forward to staying here again.”

20 July, 2026 - Verified review

“Vally view ????♥️
Amazing staff support though out the stay
Check in was on time as i wanted
The complete property view is amazing !!”

20 July, 2026 - Verified review