Guest Experiences

“The hotel was good. Overall the location and ambience was also good. Food Quality was great. But when we went for lunch, there was only one person doing all the things - taking order, serving the food, making the bill and everything, for all the tables. Also, few things to be checked before the room is allotted to the guests - the TV and the AC which were not working well in our case.”

10 April, 2022 - Verified review

“Hotel location and ambience is great. Ecxellent view of sunset and Dhom dam back waters. Great food, service to be improved a bit and rooms precheck to be done befor alloting to guests. View from balcony is very good. Close to Sydney point by walking distance. Overall good time spent with family”

10 April, 2022 - Verified review

“We took Valley View Plus room. Room is quite good. But room service is worst. Restaurant service is worst. Only one person is there for room service and for Restaurant. Not recommended at all. Please don't go for this property. Not worth at all.”

10 April, 2022 - Verified review

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9 April, 2022 - Verified review

“Breakfast was the most good part of the stay
Rooms were not bad but not worth the amount you pay. rooms were smelly”

6 April, 2022 - Verified review

“Awesome veiw....good food.”

5 April, 2022 - Verified review

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3 April, 2022 - Verified review

“Excellent experience...
Pros- 1. Location, Service, Balcony, Breakfast and the most important the view from the balcony...
2.No need to visit any of the view point if ur staying at ravine... Valley View is worth it every penny...
Best for staycation
Cons- 1.Outdated bathrooms and fittings
Room and furniture looks a bit outdated and old fashioned
2.game zone is difficult to access and use as u have to go to reception every time to access games like carrom and table tennis.

Though highly Recommended!!!!”

3 April, 2022 - Verified review

“I am surprised to see the response from the staff. I have been trying to book their cottage. First of all no response on the availability .They say it is on walk in basis. Are you expecting to pack our bags from Mumbai and get a surprise of not being available at the 11th hour! Over and above that the reservation staff keeps on saying pls call us later. I mean Seriously! Are they even trained to work in the hospitality industry?”

3 April, 2022 - Verified review

“Rooms n Services are Good
Kitchen, Food & their service is third class.
Eat outside.”

2 April, 2022 - Verified review

“Had a good time”

2 April, 2022 - Verified review

“Ravine Hotel is located in Panchgani and I stayed there for 4 nights. I chose a valley side view room and the room was very luxurious, made of stone tiles and it has a large balcony with a breathtaking view of the valley. The lobby and the restaurant are also good. There are lot of activities such as tennis basketball kids' jungle gym spa and swimming pool.
My stay was really good and the best thing was the view from my room and the quality of the room.
I do have a few small complaints... The swimming pool was not clean and even after my request it was not cleaned well. The water was really muddy.
The taste of the food, the portion size and the pricing of the food was all good but there are limited choices in cuisine. They only serve north Indian, Chinese and pizza in main course and if you stay for 4 nights you will get bored of eating this food.
The hotel seemed short staffed and the quality of service was the staff was a little lower than expected. I have stayed at a couple of other resorts and usually the staff is more polite, courteous and welcoming.

Inspite of these small complaints my stay was really good and I would recommend other to definitely stay here once.

I have put the photo of view from my room.”

1 April, 2022 - Verified review