Guest Experiences

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7 April, 2023 - Verified review

“Amazing Location overlooking the valley. Name of Hotel is APT. The service is courteous & the location of the Tennis courts is out of this World.”

5 April, 2023 - Verified review

“Beautiful place to enjoy a quick break from the city.”

5 April, 2023 - Verified review

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4 April, 2023 - Verified review

“It's a old school hotel at Panchgani”

1 April, 2023 - Verified review

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28 March, 2023 - Verified review

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27 March, 2023 - Verified review

“Room & Infrastructure : We took Valley Plus room for 4N and as described by them it had a great view of the Mountains & river.
Room infrastructure needs major upgrade.
Fixtures are old/worn out, bed is squeaky, furniture is bulky and unnecessary occupying space. Side tables with sharp edges so have to be careful with kids.
Doors are worn out. Lift was out of service on day of arrival and once it was functional it took ages to go up besides taking ages to open and close doors.Also it remained faulty on most other days !!
Children park is good, tennis court is good too !!
Swimming pool is not maintained at all and could be visibly seen. Nobody dared enter pool as a result. Also there was work going on in property which was disturbing at times and they also had lend the property for shoot which added to the noise during the day

Food : Breakfast spread is good but lacks taste. Even tea and coffee were'nt upto the mark. Saving grace was tandoori chai but that too was not served everyday for reason best known to them. Service is very slow during breakfast only saving grace is manager Kartik who is able to understand requirements correctly others need training.

Housekeeping : They did a good job of room cleaning and their service was good.
But in the corridors during afternoons staff could be seen loudy chit chatting thereby disturbing guests. Again training needed on professional conduct.

Reception : The most unenthusiastic staff to deal with keeping a poker face at all times. Unwelcoming attitude again training needed on hospitality and general conduct.

Overall : One time visit especially during off season and off peak days else its definitely not worth the money !!
Please ask them/get it in written if they have ongoing renovation work or have lended the property for shoot during the days you plan to stay and if they say yes then better to avoid !!”

26 March, 2023 - Verified review

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26 March, 2023 - Verified review

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25 March, 2023 - Verified review

“(Translated by Google) Very nice.

(Original)
खुपच छान”

25 March, 2023 - Verified review

“No other place as perfect as Ravine.. Love it”

25 March, 2023 - Verified review